Insights
Watching AI × business
unfold in the wild.
AI agents, automation, UX. Field notes from CosmoSketch, with primary sources attached.
AI by design
Why agentic vending machines keep failing in the same ways
Using the recent SF autonomous-agent vending experiment as a starting point, we map the boundary between decisions an AI agent can safely own and the ones that should stay with a human.
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DX Translation
A blueprint for waking dormant CRM leads — translating a US roofer case for Japanese SMBs
External trigger × cold CRM × personalized push is a strong frame. But porting it to Japan means swapping the trigger source and budgeting for consent, data hygiene, and response capacity.
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